Ocular Emergency

Ocular emergencies don’t always happen during normal business hours. Veterinary Eye Institute is available after hours, by veterinary referral, to provide emergency eye care for your pet. If your pet is experiencing an ocular emergency after hours, please visit or call your primary veterinarian or a veterinary emergency clinic. Once your pet has been examined, if emergency ocular care is needed, your referring veterinarian will facilitate an emergency consultation with Veterinary Eye Institute.

If you are a primary or emergency veterinarian with an ocular emergency, please call 972-727-2020 and leave a message for the doctor on call.

Please note: The on-call doctor does not handle medication refills or appointment booking and rescheduling.

If your pet is facing an ocular emergency, and you want to be seen immediately, you may come directly to our MedVet affiliate hospitals; no appointment or referral is needed to see an emergency veterinarian. 


MedVet Richardson Urgent Care
Address: 401 W President George Bush Hwy Ste 113, Richardson, TX 75080
Main: 972-479-9110
Hours: 10AM–10PM, 7 days a week, 365 days a year

MedVet Dallas
Address: 11333 N. Central Exwy, Dallas, TX 75243
Main: 972.994.9110
MedVet Dallas offers 24/7 Emergency and Critical Care services


Jupiter Pet Emergency & Specialty Center
Address: 505 Commerce Way, Jupiter, FL 33458
Main: 561.741.4041
Hours: 24/7 Emergency Services


Signs of Ocular Emergency


  • Sudden vision loss
  • Sudden change in eye color – more red or cloudy
  • Ocular pain – Squinting/not able to open the eye
  • Swelling of the eye or surrounding structures

Life Threatening Emergency


If your pet is experiencing a life-threatening emergency, please call your primary veterinarian, a veterinary emergency clinic or take them directly to the nearest veterinary emergency clinic.